Guide to Massachusetts Rental and Utility Assistance Programs

In addition to AIDS Action’s Rental and Utility Assistance Programs which offer short-term support for people who are HIV-positive, there are numerous other options for rental and utility assistance throughout the state. This includes:

  • Residential Assistance for Families in Transition (RAFT) and HomeBASE – two major state emergency rental assistance programs administered by the Housing Consumer Education Centers (HCEC).
  • Emergency Solutions Grants (ESG) Homelessness Prevention and Rapid-Rehousing programs – federally-funded programs to assist households who are currently homeless or at risk of becoming homeless through 2-6 months of rental assistance and supportive services
  • Low-Income Home Energy Assistance Program (LIHEAP) – the federally-funded program to help eligible low-income households with winter heating bills, administered by Massachusetts’s Community Action Agencies.
  • CPA-funded town-wide emergency rental assistance programs
  • Other smaller state and federal programs, as well as independent organizations and community funds

These programs are administered by service agencies all over the state, many of whom also offer housing and utility advocacy and case management. Most agencies provide assistance within a limited service area. We have created the resource below to aid in locating and connecting with rental and utility assistance programs. To browse programs, select a county from the drop-down menu.

OrganizationCountyTowns ServedServices ProvidedEligibility NotesPhone NumberWebsite
A Positive PlaceHampshireTowns in Hamsphire County and surrounding areascase management; utility assistance; rental assistance; utility advocacy; housing advocacyPeople living with HIV/AIDS(413) 586-8288(here)
ABCD - main (downtown Boston)SuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 348-6000(here)
ABCD - Allston-BrightonSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 903-3640(here)
ABCD - Asian-American Civic Assoc.SuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 426-9492(here)
ABCD - DorchesterSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 288-2700(here)
ABCD - East BostonSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 567-8857(here)
ABCD - Jamaica PlainSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 522-4250(here)
ABCD - JFK Center (Charlestown)SuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 241-8866(here)
ABCD - MattapanSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 298-2045x245(here)
ABCD - Mystic ValleyMiddlesexMalden, Medford, Everettcase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(781) 321-2501(here)
ABCD - North End/West EndSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 523-8125(here)
ABCD - Parker Hill/FenwaySuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 445-6000(here)
ABCD - Roxbury/N. DorchesterSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 442-5900(here)
ABCD - S. Side (Roslindale, W. Roxbury)SuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 327-1152(here)
ABCD - South BostonSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 269-5160(here)
ABCD - South EndSuffolkBostoncase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency(617) 267-7400(here)
Action, Inc. (Gloucester)EssexTowns of Essex, Gloucester, Hamilton, Ipswich, Manchester, Rockport, Wenhamcase management; utility assistance; rental assistance; housing advocacyresidency, specifics vary by program(978) 282-1000(here)
AIDS Project WorcesterWorcesterCall for service area by programcase management; utility assistance; rental assistance; housing advocacyHIV+, income below 50% AMI, proof of unit occupancy(508) 755-3773(here)
Berkshire Community Action CouncilBerkshireAll towns in Berkshire Countyutility assistance; utility advocacyresidency(413) 445-4503(here)
Brockton Area Multi-Services, Inc.Plymouth; Norfolk; Bristol; WorcesterTowns in Norfolk and Plymouth counties, northern Bristol County, central Worcester countycase management; housing advocacylow-income, health-focused (mental, physical, behavioral +)(508) 580-8700(here)
Brookline Center for Community Mental HealthNorfolkBrookline, Newton, Waltham, Watertowncase management; utility assistance; rental assistance(617) 277-8107(here)
Cape Cod Council of ChurchesBarnstableBarnstable, Dennis, Harwich, Mashpee, and Yarmouthcase managementlow-income families, residency, must have an eviction notice and be able to retain tenancy if given short-term assistance, must also coordinate with additional sources of rental assistance (Cape Cod Needy Fund, St. Vincent de Paul, HAC) to ensure that assistance is sufficient to retain tenancy, will not provide assistance to individuals on a fixed income (SSI)(508) 432-1312(here)
Cape Cod Times Needy FundBarnstable; Dukes; NantucketTowns in Barnstable, Dukes and Nantucket countiesutility assistance; rental assistancelow-income, residency, emergency situation(508) 778-5661(here)
Catholic Charities - DorchesterSuffolkBostoncase management; housing advocacy; rental assistanceyouth & families (all faiths served)(617) 506-6600(here)
Catholic Charities - Lowell / Merrimack ValleyEssex; MiddlesexTowns in northern and eastern Essex County, northern Middlesex County (see website for full list)case management; housing advocacy; rental assistanceyouth & families (all faiths served)(978) 452-1421(here)
Catholic Charities - South Boston (Laboure Center)SuffolkBostoncase management; housing advocacy; rental assistanceyouth & families(617) 268-9670(here)
Catholic Charities North - LynnSuffolk; Essex; MiddlesexTowns in northern Suffolk County, southern Essex County, and eastern Middlesex County (see website for full list)case management; housing advocacy; rental assistanceyouth & families (all faiths served)(781) 593-2312(here)
Catholic Charities of Worcester County - Greater MilfordWorcesterWhitinsville, Northbridge, Sutton, Douglas, Uxbridge, Grafton, Upton, Millville, Blackstone, Mendon, Hopedale, Milfordcase management; rental assistancelow-income, residency(508) 234-3800(here)
Catholic Charities of Worcester County - LeominsterWorcesterLeominster, Fitchburg, Sterling, Lunenburg, Lancaster, Clinton, Harvard, Bolton, Berlin, Princeton, Westminster, Gardner, Templeton, Phillipston, Petersham, Athol & Royalstoncase management; rental assistancelow-income, residency(978) 840-0696(here)
Catholic Charities of Worcester County - MilfordWorcesterMilford, Upton, Mendon, Hopedalecase management; utility assistance; rental assistancelow-income, residency(508) 478-9632(here)
Catholic Charities of Worcester County - SouthbridgeWorcesterSouthbridge, Sturbridge, Charlton, Dudley, Webster, Oxford, Spencer, Brookfield, East Brookfield, North Brookfield, West Brookfield, Warren, Hardwickcase management; utility assistance; rental assistancelow-income, residency(508) 765-5936(here)
Catholic Charities of Worcester County - Worcester (Central)WorcesterWorcester, Auburn, Millbury, Leicester, Shrewsbury, Westborough, Southborough, Northborough, Boylston, West Boylston, Holden, Paxton, Rutlandcase management; utility assistance; rental assistancelow-income, residency(508) 798-0191(here)
Catholic Charities South - BrocktonPlymouth; Norfolkmost towns in Plymouth & Norfolk Counties (see website for full list)case management; housing advocacy; rental assistanceyouth & families (all faiths served)(508) 587-0815(here)
Catholic Charities, Diocese of SpringfieldHampden; Hampshire; Franklin; BerkshireTowns in Hampden, Hampshire, Franklin, and Berkshire Countiescase management; utility assistance; rental assistance; housing advocacylow-income, residency(413) 452-0605(here)
Catholic Social Services Diocese of Fall RiverBristol; Barnstable; Dukes; NantucketTowns in Bristol, Barnstable, Dukes, and Nantucket counties, Mattapoisett, Marion, and Wareham (Plymouth County)case management; utility advocacy; housing advocacy; rental assistance; utility assistancelow-income, residency, emergency situation(508) 674-4681(here)
Citizens for CitizensBristolAttleboro, Berkley, Dighton, Fall River, Freetown, Lakeville, Rehoboth, Somerset, Taunton, Westportutility assistance; utility advocacylow-income, residency(508) 679-0041(here)
City Mission: Emergency Needs NetworkSuffolkCity of Bostoncase management; rental assistance; housing advocacyBoston resident, low-income, at risk of homelessness(617) 742-6830x205(here)
Community Action Agency of Somerville (CAAS)MiddlesexSomervillecase management; utility advocacy; housing advocacylow-income, residency(617) 623-7370(here)
Community Action Committee of Cape Cod & Islands, Inc. (CACCI)Barnstable; Dukes; NantucketTowns in Barnstable, Dukes and Nantucket countiesutility advocacy; housing advocacy; rental assistance; utility assistancelow-income, residency(508) 771-1727(here)
Community Action of the Franklin, Hampshire, and North Quabbin Regions (CAFHNQ)Franklin; HampshireMost towns in Franklin & Hampshire Countiesutility assistance; utility advocacy; housing advocacylow-income, residency(413) 774-2318(here)
Community Action Pioneer ValleyFranklin; HampshireTowns in southern Franklin and Hampshire countiesutility assistance; utility advocacy; housing advocacylow-income, residency(413) 774-2310(here)
Community Action Programs Inter-City, Inc. (CAPIC)SuffolkChelsea, Melrose, Revere, Wakefield, Winthrop, East Boston (some services)utility assistance; rental assistance; utility advocacy; housing advocacylow-income, residency(617) 884-6130(here)
Community Action, Inc.EssexTowns in northern & eastern Essex Countyutility assistance; rental assistance; utility advocacy; housing advocacylow-income, residency(978) 373-1971(here)
Community Teamwork, Inc.Essex; MiddlesexTowns in Essex & Middlesex counties, excluding southern Middlesexutility assistance; rental assistance; housing advocacylow-income, residency(978) 459-0551(here)
Construct, Inc.BerkshireTowns in southern Berkshire Countyutility assistance; utility advocacy; housing advocacy; rental assistanceresidency(413) 528-1985(here)
Duffy Health CenterBarnstable; Dukes; NantucketBarnstable, Dukes, (and Nantucket?) Countiescase management; housing advocacyhomeless, at risk of homelessness(508) 771-9599(here)
El Centro del CardenalSuffolkBostonutility assistance; rental assistanceLatinx Boston residents(617) 542-9292(here)
EmmausEssex; MiddlesexTowns in Essex and Middlesex counties, maybe morerental assistance; housing advocacyLow-income, program specifically for HIV+/AIDS clients(978) 241-3400(here)
Ensuring Stability through Action in our Community (ESAC)SuffolkTowns in Eastern Massachusettshousing advocacyEastern Mass. Homeowners(617) 524-2555(here)
Everett Head Start and Children's ServicesMiddlesexEverettcase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency617.294.2497(here)
Falmouth Service CenterBarnstableTown of Falmouthutility assistance; rental assistanceresidency, low-income, assist. once every 18 mos, must attend budget workshop for first application(508) 548-2794(here)
Family and Children's Service of Greater LynnEssexTowns of Lynn, Lynnfield, Nahant, Saugus and Swampscottrental assistancelow-income, residency, all other options (public & private) exhausted(781) 598-5517(here)
FamilyAid BostonSuffolkCity of Bostoncase management; rental assistance; housing advocacyresidency, child(ren) under 18, need case manager referral(617) 542-7286(here)
Greater Lawrence Community Action CouncilEssexAndover, Methuen, N. Andover, Reading, N. Reading, Lawrence - all Essex (some services)utility assistance; utility advocacylow-income, residency(978) 681-4905(here)
Homeless Prevention CouncilBarnstableBrewster, Chatham, Eastham, Harwich, Orleans, Provincetown, Truro and Wellfleetcase management; housing advocacyhomeless & near-homeless residents(508) 255-9667(here)
HomestartSuffolkBostoncase management; rental assistance; housing advocacyhomeless families & individuals, at risk of eviction(617) 542-0338(here)
Housing Assistance Corporation on Cape CodBarnstable; Dukes; NantucketBarnstable, Dukes, (and Nantucket?) Countiesrental assistance; housing advocacyresidency, low-income, proof of temporary crisis (cause included)(508) 771-5400(here)
Housing Corporation of Arlington: Homelessness Prevention ProgramMiddlesexArlingtonrental assistanceLow-income, Arlington residents(781) 859-5164(here)
Housing Families, Inc.MiddlesexMaldenrental assistancelow-income, residency, families w/ dependent child/ren(781) 322-9119(here)
Howard Benevolent SocietySuffolkCity of Bostonutility assistance; rental assistanceFamilies and elderly individuals, residency(617) 742-2952(here)
Interfaith Social Services (HomeSafe Program)NorfolkQuincy, Milton, Holbrook, Randolph, Braintree, Weymouth, Hingham, Hull, Cohasset & Scituateutility assistance; rental assistanceResidency, low-income(61) 777-3620x316(here)
Jewish Family & Children's Service - BrightonSuffolkGreater Boston areautility assistance; rental assistanceLow-income, Jewish, or client of another JF&CS program(617) 224-4127(here)
Jewish Family & Children's Service - CantonNorfolkTowns in Norfolk Countyutility assistance; rental assistanceLow-income, Jewish or client of another JF&CS program(781) 419-6777(here)
Jewish Family & Children's Service - Central MA (Worcester)WorcesterTowns in Worcester Countyutility assistance; rental assistanceLow-income, Jewish or client of another JF&CS program(508) 755-3101(here)
Jewish Family & Children's Service - North Shore (Danvers)EssexTowns in Essex Countyutility assistance; rental assistanceLow-income, Jewish or client of another JF&CS program(978) 741-7878(here)
Jewish Family & Children's Service - Waltham (Central)MiddlesexTowns in Middlesex countyutility assistance; rental assistanceLow-income, Jewish, or client of another JF&CS program(781) 647-5327(here)
Jewish Family Service of Metrowest - Family Assistance NetworkMiddlesexTowns in greater Boston & MetroWestcase management; utility assistance; rental assistancelow-income, residency -- individuals & families(508) 875-3100x300(here)
Just A StartMiddlesexContact for service area detailsrental assistanceIncome & geographic eligibility requirements, client must be in eviction proceedings(617) 918-7518(here)
Lend A Hand SocietySuffolkGreater Boston area (inside Rt 128)utility assistance; rental assistanceLow-income, once in a lifetime, application must be submitted by a case manager - see requirements on website(617) 338-5301(here)
Lower Cape Outreach Council BarnstableBrewster, Chatham, Eastham, Harwich, Orleans, Provincetown, Truro and Wellfleetutility assistance; rental assistancelow-income, residency(here)
Lynn Economic Opportunity, Inc.EssexLynn, Lynnfield, Marblehead, Nahant, Saugus, Swampscott, Wakefieldutility assistance; rental assistancelow-income, residency, homeless or received eviction notice(781) 581-7220(here)
Mass. Good Neighbor Energy FundStatewideallutility assistance60-80% of median income - in an emergency, covers 1 month of energy costs(here)
Making Opportunity Count (formerly Montachusett Opportunity Council)WorcesterTowns in northern Worcester County and northwestern Middlesex Countycase management; utility assistance; rental assistance; housing advocacylow-income families(978) 345-7040(here)
Medford Head Start and Children's ServicesMiddlesexMedfordcase management; utility assistance; rental assistance; utility advocacy; housing advocacyincome, residency781.874.1255(here)
Montague Catholic Social MinistriesFranklinTowns in eastern Franklin countyutility assistance; housing advocacylow-income families(413) 863-4804(here)
Nantucket Interfaith CouncilNantucketNantucketutility assistance; rental assistance2-yr, year-round resident, employed or potential for employment, low-income(508) 901-1320(here)
North Shore Community Action ProgramEssexBeverly, Danvers, Marblehead, Middleton, Peabody, Salem, Topsfieldcase management; utility assistance; rental assistance; housing advocacylow-income, residency(978) 531-0767(here)
Partners for Community (New England Farm Workers' Council)HampdenHampden and Worcester countiesutility assistance; housing advocacylow-income, residency(413) 272-2200(here)
People Acting in Community EndeavorsBristolAcushnet, Dartmouth, Fairhaven, Marion, Mattapoisett, New Bedford, Rochesterutility assistance; housing advocacylow-income, residency(508) 999-9920(here)
Quincy Community Action Programs, Inc.NorfolkBraintree, Hull, Milton, Quincy, Weymouth & towns in Greater Boston, Norfolk County, and South Shoreutility assistance; rental assistance; utility advocacy; housing advocacylow-income, residency(617) 479-8181(here)
RCAP SolutionsWorcesterAll towns in Worcester Countycase management; rental assistance; housing advocacyresidency, specifics vary by program(8004) 881-9696x770(here)
Self-Help, Inc.Norfolk; Bristol; PlymouthTowns in southern Norfolk, northern Bristol, and western Plymouth Countiesutility assistance; utility advocacy; housing advocacylow-income, residency(508) 588-0447(here)
ServiceNet, Inc.Berkshire; Hampshire; FranklinTowns in Berkshire, Hampshire, and Franklin Countiescase management; rental assistance; housing advocacylow-income, residency, RAP only for chronically homeless(413) 585-1300(here)
South Middlesex Opportunity Council, Inc.Middlesex; Norfolk; WorcesterTowns in southeastern Worcester, western Middlesex, and northwestern Norfolk Countiesutility assistance; rental assistance; utility advocacy; housing advocacylow-income, residency(508) 872-4853(here)
South Shore Community Action Council, Inc.Plymouth; Cohasset; Nantucket; Barnstable; Plymouth; DukesCohasset, Nantucket, Barnstable County, eastern Plymouth County, most of Dukes Countyutility assistance; rental assistancelow-income, residency(508) 747-7575(here)
Springfield Partners for Community Action, Inc.HampdenSpringfield, other towns in Hampden countyutility assistance; housing advocacylow-income, residency(413) 263-6500(here)
The Bridge Fund of Massachusetts, Inc.StatewideStatewidecase management; rental assistance; housing advocacyLow-income, at risk of homelessness, referred by provider!!(617) 454-1120
The British SocietyStatewideAll New England States - MA, CT, RI, VT, NH, MEutility assistance; rental assistanceBritish, holding a passport of the UK or dependencies, or child of a British passport holder(888) 808-4895(here)
Transgender Emergency FundStatewideStatewideutility assistance; rental assistanceMA resident, transgender/gender non-conforming (here)
United Way Mass 2-1-1 HelplineStatewideallutility assistancecall to find nearest emergency assistance resources/providers211(here)
Valley Opportunity Council, Inc.HampdenHampden countyutility assistance; rental assistancelow-income, residency(413) 552-1554(here)
Way FindersHampden; HampshireTowns in Hampshire and Hampden Countiescase management; rental assistance; housing advocacylow-income, residency(413) 233-1500(here)
Worcester Community Action Council, Inc.WorcesterTowns in southern Worcester countyutility assistancelow-income, residency(508) 754-1176(here)